Get in touch
We're here to help. Whether you have questions, need support, or want to explore partnership opportunities, our team is ready to assist you.
Email Support
support@servx.mt
AI Assistant
Answers instantly, any time
Phone Support
+356 7921 1634
Office Location
Cloud Based, Malta
How Can We Help?
Choose the right support channel for your specific needs
Customer Support
Get help with bookings, payments, or general questions about using ServX.
support@servx.mtProvider Support
Support for service providers including account setup and business tools.
support@servx.mtWe're Here For You
Reach us through any channel — here's when to expect a reply
Phone & AI Assistant
The ServX Assistant is automated and answers instantly at any hour; it will hand you to email if it cannot help. Phone support is open during the business hours below.
Email Response Time
We aim to reply to every email within 24 hours on business days. Complex cases may take up to 48 hours.
Business Hours
Monday – Friday: 08:00 – 20:00 CET Saturday: 09:00 – 17:00 CET Sunday: 09:00 – 17:00 CET
Target Response Times
When you'll hear back
Support is available 7 days a week
Ready to Join Our Community?
Whether you're looking for services or want to provide them, ServX is here to help you succeed.
Frequently asked questions
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, our chat assistant is available 24/7 for immediate help.
Yes. Our phone support is available during business hours. Outside those hours, our chat assistant is available 24/7 and we follow up by email when a question needs a person.
Currently, our primary support is in English, but we are working on expanding to include Maltese and other European languages.
Please use the contact form above and select "Technical Issue" as your inquiry type, or email us directly at support@servx.mt with detailed information about the problem.
You can find our privacy policy and terms of service links in the footer of our website. These documents outline how we handle your data and the terms of using our platform.