Help Center
How ServX will work when we launch in Malta
ServX has not launched yet
There is no account to create and no app to download today. This page describes how booking, payments and provider onboarding are going to work, so you know what to expect. Want to be told when it goes live? Join the waiting list, or register your interest as a provider.
Getting started
At launch you will create an account in a few steps: download the app or sign up on the website, add your details and location, then browse or search for the service you need. Booking will be possible once you have chosen a verified provider.
Service providers will register, complete verification, set their services and availability, and start receiving booking requests.
Bookings
To book a service you will select a category, choose a provider — filtering by rating, price and availability — pick a date and time, and confirm. You will get a confirmation and be able to message the provider through the app. Cancelling and rescheduling will be handled from the booking itself, with terms that depend on how close you are to the appointment.
Payments
Payment will be handled securely through the platform, by card or another supported method. Invoices and receipts will be available in your account, and refunds will follow the cancellation and refund policy shown to you at the time of booking.
Account and security
You will be able to update your profile, address and notification preferences in account settings, and reset a forgotten password from the login screen. As always, keep your login details private and never share them with anyone.
For service providers
After signing up as a provider you will go through verification. Once approved you will set your services, rates and availability, receive notifications for new requests, and manage your calendar and earnings from the provider dashboard. Payout and performance guidelines will be published alongside launch.
Contact support
This is the one thing you can do right now. Reach us through the contact form or email info@servx.mt. We aim to respond within 24 hours on business days.